How to return my order?

Usually, you can drop off returns at the seller’s shipping carrier location for a full refund of the items you ordered. Any delivery & service fees you paid aren’t refunded. The shipping label is paid for. Sometimes, a return shipping fee is deducted from your refund for each return shipping label required, depending on the reason for return and the seller's return policy. Some items may require pick-up from the shipping carrier.

If you want to schedule a pickup, the shipping carrier charges you an extra fee.

With some returns, like heavy or bulky items, specialized return methods or delivery companies can help. In these cases, after you start your return on the “Order History” page, you get more instructions.. If you don’t automatically receive a return label, our team or the seller’s support team contacts you.